Last Updated: October 26, 2023
At PoolWale.com (operated by [Your Company Name, e.g., Potent Water Care Pvt Ltd]), we prioritize your privacy. This Privacy Policy clearly explains how we collect, use, share, and protect your information. This applies when you visit our website (poolwale.com) or make a purchase. Please read this policy carefully. If you do not agree with these terms, please do not use our site.
What Information We Collect
We gather various types of information from you. This includes:
Personal Data
- You voluntarily provide identifiable details such as your name, shipping address, email address, and phone number. This happens when you register on our site or participate in site activities (e.g., online chat).
Derivative Data
- Our servers automatically collect certain information when you access the site. This includes your IP address, browser type, operating system, access times, and the pages you viewed before and after visiting our site.
Financial Data
- We may collect payment method details (e.g., credit card number, brand, expiration date) when you buy, order, return, or exchange products. We store minimal financial information. Our payment processor ([mention your payment gateway, e.g., Razorpay, PayU]) handles most financial data. We encourage you to review their privacy policy directly.
Mobile Device Data
- If you access our site from a mobile device, we may collect device information. This includes your mobile device ID, model, manufacturer, and device location (if you allow it).
How We Use Your Information
Accurate information helps us provide you with a smooth, efficient, and personalized experience. We use your collected information for several purposes:
- To create and manage your account effectively.
- To process your transactions and send important notifications about them.
- To deliver the products and services you purchase.
- To email you regarding your account or any orders.
- To build a personal profile, making your future visits to our site more tailored.
- To improve the efficiency and overall operation of our site.
- To monitor usage and trends, thus enhancing your site experience.
- To inform you about updates to products and services.
- To offer new products, services, and personalized recommendations.
- To perform other necessary business activities.
How We Share Your Information
We may share your collected information in specific situations. Here’s how:
Legal Requirements and Protection
- We may share your information if we believe it’s necessary to respond to legal processes. This also applies to investigating potential policy violations or protecting the rights, property, and safety of others. We share information as applicable law, rule, or regulation permits or requires.
Third-Party Service Providers
- We share your information with third parties who perform services for us. These services include payment processing, data analysis, email delivery, hosting, customer service, and marketing support.
Marketing Communications
- With your consent, we may share your information with third parties for marketing purposes, as the law allows.
Our Affiliates
- We share your information with our affiliated companies. We then require these affiliates to respect this Privacy Policy. Affiliates include our parent company, subsidiaries, joint venture partners, or other commonly controlled companies.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, please understand that no security system is completely foolproof. No data transmission method over the Internet guarantees absolute security against interception or misuse. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.
Policy for Children
We do not knowingly ask for information from or market to children under 18 years of age. If you discover that we have collected any data from children under 18, please contact us immediately using the details below.
Changes to This Privacy Policy
We reserve the right to change this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the “Last Updated” date on this page. We encourage you to review this Privacy Policy regularly to stay informed.